5 steps to get your medical concierge services

01

Download Gold E App

Download our app from Apple App Store or Google Play.

02

Press “Call” button in app, and our Service Master will book an appointment for you.

You can call our hotline and book an appointment with us

03

Receive a QR Code for your booking

Receive your pre-consultation (if needed) and consultation appointment. You could find the QR code in the app for consultation appointment.

04

Video Pre consultation

Video pre-consultation is optional and situational upon individual needs and circumstances. The service will enable you to experience more effective and efficient clinic/ hospital services including formal consultation, treatment and operation later.

05

Show your QR Code at the clinic

When you arrive at the clinic, please show the QR code of the appointment at the reception.
Exclusive Benefits for Gold E Premium Members

Customised Services

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Your service master will be of your assistance to provide person-to-person service in making medical appointments through our hotline or chat.

Tele Pre-consultation Preparation Service

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You will enjoy priority in booking an appointment with a doctor so that you can receive your consultation and treatment at the soonest possible time.

Priority Booking and Consultation

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Video pre-consultation is optional and situational upon individual needs and circumstances. The service will enable you to experience more effective and efficient clinic/ hospital services including formal consultation, treatment and operation later.

Priority consultation

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Priority consultation means less waiting time at the clinic before you see doctor for your consultation and treatment.

Insurance liaison assistance

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Your insurance claim for medical treatment will be assisted by us so that you do not have to be troubled by claim matters.

Appointment reminder

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Text notifications on your mobile phone will remind you of medical appointments.

Tele Follow Up Service

Video Pre-consultation

Gold E will walk you through your rehabilitation process by helping you or arrange post-consultation follow-ups. Video post-consultation follow-ups may be arranged.

Welcoming Refreshments

Priority Booking and Consultation

Enjoy refreshments when you wait and relax at the clinic.

Join Gold E Premium Membership now

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